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The Thamelean
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Posted on 05-18-19 10:50
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Mitra haru, TPS renewal application was mailed in July 2018 but even the initial 'Notice of Receipt' has not been received yet. After I filed the application I had to change my address and did so at the USPS office. When I contacted USCIS about the non-receipt of any documents, they are saying that it has already been approved and mailed to the proper address, but they don't say which address they have mailed it to (old or new). They also said the mailbox must have the recipient's name on it to be delivered (which I did not have in my new address). Have anyone of you gone through this (non-receipt of a USCIS doc due to change of address)? If so, could you please suggest me how to get a copy of the notice? Thank you.
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maxpayne
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Posted on 05-18-19 11:14
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create a mydhs account and see if your approval docs are online.
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maxpayne
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Posted on 05-18-19 11:20
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https://myaccount.uscis.dhs.gov/
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maxpayne
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Posted on 05-18-19 11:30
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Also check here with account https://egov.uscis.gov/casestatus/displayLogon.do
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The Thamelean
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Posted on 05-19-19 11:48
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Hi, max. thank you for your suggestion. I will follow it.
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maxpayne
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Posted on 05-20-19 1:01
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If you dont see your case, add them manually with the case number, TPS will show as a closed case and your docs will be on the documents tab.
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The Thamelean
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Posted on 05-20-19 10:08
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